FAQS
Whether you are an OPAC customer, an engineer, a student or any other type of user who needs information, OPAC will advise you on any technical aspects you may need. For this we offer a wide range of communication channels so you can contact us: web chat, telephone support, Whatsapp, email and / or consultation through the web.
By the four user roles, you can download different content offered by the web. You can browse without registration as a user and access product listings, but we recommend registering as ADVANCED, ENGINNER or MARKETING to access more content. User without registration, what content can I access? All unregistered users can browse our website and download product sheets.
All unregistered users (BASIC) can browse our website and download product listings.
The ADVANCED user allows downloading all complete catalogs. You should only perform basic and automatically record will have access to download all catalogs.
The user ENGINNER is focused mainly on engineering companies, as it allows to download all products in 3D (in addition to all user permissions ADVANCED). ENGINNER user requires validation by the team of Opac, which will be sent in as soon as possible from your application.
With MARKETING, you will have access to all content and downloads from our website. The main feature of this user role is you. You can download images and 2D drawings in high quality for the development of catalogs or marketing tool you need to perform.
You can access and be informed of the latest news by joining our social networks by joining the newsletter service or through regularly published on the website news .
Since Opac want to offer the highest level of advice, if your FAQ has not been resolved please contact us and we will be happy to help.
















